Side by Side
Y-Jacking with an agent selling premier services to a customer.
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| Courtesy of http://www.liveops.com/liveops-address-contact-information |
How it goes down in real life:
Agent: Premier Services!This is the best
agent ever, how can I help you?
Customer: Hello, my bill is to high. What can
we do about lowering it?
Agent:
Let me transfer you to my Retention department. Thanks for calling Premier
Services.
How it goes down in my head:
Agent: Premier Services!This is the best
agent ever, how can I help you?
Customer: Hello, I lost my cat & I see one
of your trucks in the neighborhood. Can you help me find it?
Agent: I can help with that.
Customer: I also need you to fix my hedges, your
tech trimmed them.
Agent: Sir, you need to let the tech in to
fix the cable too.
Customer: He looks like a shifty character. My
wife said never talk to strangers
Agent: Sir, who wears the pants in your
house? You or your wife?
Customer: Well my wife was right that time I
only watched the first 3 minutes of the Mighty Ducks, and said I deserved a
refund.
Agent: Ma’am we cannot control what the
people on duck dynasty say
Customer: I’m calling 911
Agent:
Sounds like a plan. Thanks for calling Premier Services. Have a wonderful day
:)
***Big shout out to the
sales agents who shared their wildest experiences with me on a Wednesday
afternoon***
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